the view from the apartments
Kit Hill House
Night view of Polperro from Kit Hill House
Kit Hill House Polperro
an aerial view of Polperro
and Holiday Cottage Polperro Cornwall

Privacy & Cookie Policy – We do not use Cookies!

Privacy Policy Updated May 2018

Cookies

We DO NOT use cookies of any kind on our website*. Check for yourself 

* Our Tariffs / Avaialbility page links through to the Toad Hall Cottages website which does use cookies to progress your enquiry etc. The Toad Hall Cottages Privacy Policy can be viewed here .

Privacy

We’ve updated our privacy policy to make it easier for you to understand:

  • what information we collect from you
  • why we collect it
  • how we store and use it
  • when and with whom we share it

We are committed to ensuring that your privacy is protected. If you provide information by which you can be identified when using this website, then it will only be used in accordance with this privacy policy.

Information that you provide

When you provide information to us, whether by way of email, enquiry form or telephone you accept that we store that information in order to fulfil your requirements and as required by law.

  • we DO NOT sell, distribute or lease your information to third parties.
  • we WILL NOT share your information with third parties unless we have your permission or are required to do so by law.
  • we DO NOT use Cookies

What we collect

We may collect the following information:

  • your name
  • your contact details such as email address, phone number, street address, specific enquiry details and your computer IP address.

Why we collect this information

We require this information to understand your needs and provide you with service, and in particular:

  • to be able to respond to your contact requests
  • to provide services requested

How long we keep this information

We retain this information until we have fulfilled your needs, and for internal record keeping for a period of no longer than 3 years beyond that.

Security

We are committed to ensuring that your information is secure. All personal data is stored in a secure, password protected environment.

Financial Transactions

If you make a booking via Toad Hall Cottages then you will also be covered by their Privacy Policy. The Toad Hall Cottages Privacy Policy can be viewed here .

If you make a booking direct with us then we may take payment from you in person, by bank transfer or PayPal. The PayPal Privicy Policy can be viewed here.

We DO NOT take online payments of any kind and DO NOT request or accept credit card details via email.